常见问题

2. Can someone help me plan and design rooms?
Many IKEA stores offer a home decoration service if you wish to furnish an entire room or home. IKEA Amman store also offer a kitchen planning service. Using computer simulations, specially trained kitchen planners can help you plan and choose the kitchen that is right for you.

3. How can I get large items home?
Most IKEA products are flat-packed, making them easy to transport. IKEA Amman store offers a home delivery service if you prefer. Home delivery is not included in the product price.

4. Why are items sometimes out of stock?
Every effort is made to maintain the availability of items shown in the catalogue, but due to popularity and supply issues, some products may not always be available. Generally, IKEA can estimate when a product should be back in stock. Because IKEA products are manufactured throughout the world, there are sometimes circumstances which can cause delivery delays.

5. What if I want to have the products assembled?
IKEA products are generally easy to assemble and require no special tools. If you prefer, IKEA Amman store can offer you a reasonable price for assembly . Our assembly team can come to you that can come to your home to assemble and install our products.

6. Can I return items?
IKEA stores always offer a generous return policy. Ask for assistance at your store or look into our website. Please do not forget the receipt and the original packaging.

7. Complaints?
If you have any complaints about our products or services please contact your store and we will be happy to solve the problem.

8. How many products are in the IKEA product range?
There are about 8,100 products in the total IKEA product range. Each store carries a selection of these 8,100 products depending on store size. The core range is the same worldwide.

9. Where are IKEA products purchased?
More than 2,000 suppliers in over 50 countries manufacture our products. The profile of our well-designed and high quality range is distinctively Swedish/Scandinavian. The low price is literally built into the production and the flat packs facilitate a rational distribution, self-service and immediate take-away. All of our products are labelled \"Design and Quality, IKEA of Sweden.\"

10. Where does IKEA purchase its products from?
Our products made in ChinaToday approximately 22% of our range is produced in China. IKEA is in control of the product development process and through our Trading areas we work closely together with our suppliers in place, which is an advantage when it comes to securing product quality. A product risk assessment is made during the development of the product. Tests and follow-ups are done both before we start the production and then on continues basis. We test our products according to our own requirements and applicable international standards/legislation at accredited internal and external test laboratories. IKEA products shall always be safe to use.　IKEA believe it's possible to produce safe high quality products to low prices in China.

• 阅读更多

  1。宜家新开店计划什么亚博平台信誉怎么样?
  亚博平台信誉怎么样宜家安曼商店在2014年开放,没有其他商店目前计划在约旦。

  
  2。有人能帮我计划和设计房间吗?
  许多宜家商亚博平台信誉怎么样店提供家居装饰服务如果您希望提供整个房间或回家。亚博平台信誉怎么样宜家安曼商店还提供了一个厨房规划服务。使用计算机模拟,受过专门训练的厨房规划者可以帮助你计划和选择适合你的厨房。

  
  3所示。我怎样才能大物件回家吗?
  大多数宜家亚博平台信誉怎么样产品扁平,方便运输。亚博平台信誉怎么样宜家安曼商店提供送货上门服务,如果你喜欢。产品价格不包括送货上门。

  
  4所示。为什么有时物品缺货?
  是尽一切努力来维护项目目录中显示的可用性,但由于受欢迎程度和供应问题,有些产品可能并不总是可用的。一般来说,宜家可以预测亚博平台信誉怎么样当一个产品在股票。因为宜家产品制造亚博平台信誉怎么样在世界各地,有时可能导致交货延迟。

  
  5。如果我想要组装的产品呢?
  亚博平台信誉怎么样宜家的产品通常容易组装和不需要特殊工具。如果你愿意,宜家安曼商店可以给亚博平台信誉怎么样你一个合理的价格组装。我们的装配团队可以来你可以来你家组装和安装我们的产品。

  
  6。我可以退货吗?
  亚博平台信誉怎么样宜家商店总是提供慷慨的退货政策。问你的商店或援助看看我们的网站。请不要忘记发票和原始包装。

  
  7所示。投诉?
  如果你有任何的抱怨我们的产品或服务,请联系你的店铺,我们将很乐意解决这个问题。

  
  8。宜家产品系列有多少产品?亚博平台信誉怎么样
  大约有8100种产品总宜家产品系列。亚博平台信誉怎么样每个商店携带这8100个产品的选择取决于商店的大小。全球核心范围是相同的。

  
  9。在哪里购买宜家产品?亚博平台信誉怎么样
  在50多个国家2000多个供应商生产我们的产品。这个概要文件的精心设计和高质量的范围是独特的瑞典/斯堪的纳维亚。低价格是内置在生产和平坦的包促进合理分布,自助服务和直接的外卖。我们所有的产品都贴上“设计和质量,瑞典宜家。”亚博平台信誉怎么样

  
  10。宜家购买其产品从哪里来亚博平台信誉怎么样的呢?
  我们的产品制造ChinaToday大约22%的我们的范围是在中国生产。亚博平台信誉怎么样宜家在产品开发过程的控制,通过我们的贸易领域,我们与我们的供应商紧密合作,这是一个优势时,确保产品质量。产品风险评估是在产品的发展。测试和跟进完成之前我们开始生产,然后继续的基础上。我们测试我们的产品根据自己的要求和适用的国际标准/法规认可的内部和外部实验室测试。亚博平台信誉怎么样宜家的产品永远是安全的使用。亚博平台信誉怎么样宜家相信可以在中国生产安全的高质量的产品低廉的价格。

2. Can I distribute IKEA products?
The IKEA experience is more than just products, it is a retail concept. For the concept to work, it is necessary to have all aspects in place. Therefore, IKEA products are sold only in IKEA stores franchised by Inter IKEA Systems B.V.

3. How can I become a franchisee?
IKEA products are sold solely in stores operating the IKEA Retail System--franchised by Inter IKEA Systems B.V. of The Netherlands.

Franchises are granted by Inter IKEA Systems B.V. as part of a detailed expansion plan. Serious applicants are carefully researched and evaluated and franchises are granted only to companies and/or individuals with strong financial backing and a proven record in retail.

Serious inquiries (please include all relevant information) may be sent or faxed to:

Inter IKEA Systems B.V.Olof Palmestraat 1NL-2616 LN DelftThe Netherlands

Attn: Franchising

Fax: +31 15 215 38 38

4. What is the IKEA business idea?
The IKEA business idea is: \"We shall offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them.\"

5. How can I find out about job opportunities within IKEA?
If you are out-going, dedicated, customer-service orientated and interested in working as part of a team, contact the IKEA store near you for possible openings , or visit \" Available jobs page \" .

6. How does IKEA approach environmental issues?
We're working to create a better environment outdoors as well as indoors.

• 阅读更多

  1。谁拥有宜家概念?亚博平台信誉怎么样
  亚博平台信誉怎么样瑞典宜家零售,其根,是基于一个特许经营体系。宜家国际系统亚博平台信誉怎么样容积位于代尔夫特,荷兰,是宜家的所有者和特许人的概念。亚博平台信誉怎么样亚博平台信誉怎么样宜家商店是由许多不同的特许经营在48个国家。

  
  2。我可以分发宜家产品吗?亚博平台信誉怎么样
  宜家不仅亚博平台信誉怎么样仅是产品的经验,它是一个零售的概念。的概念,有必要在所有方面。因此,宜家产品由宜家国亚博平台信誉怎么样际系统只在宜家商店专营销售帐面价值

  
  3所示。我怎么能成为一个特许经营商呢?
  亚博平台信誉怎么样宜家的产品只在商店出售操作宜家零售系统由宜家国际系统——特许经营的帐面价值的荷兰。

  由宜家国际系统特许经营权授予帐面价值作为一个详细的扩张计划的一部亚博平台信誉怎么样分。严重的申请者只仔细研究和评估,授予特许经营权的公司和/或个人强大的资金支持和零售的证明记录。

  严肃的调查(请包括所有相关信息)可以发送或传真:

  宜家国际系统亚博平台信誉怎么样容积Olof Palmestraat 1 nl - 2616 LN DelftThe荷兰

  经办人:特许经营

  传真:+ 31 15 215 38 38

  4所示。宜家的经营理念是什么?亚博平台信誉怎么样
  宜家的经亚博平台信誉怎么样营理念是:“我们将提供广泛的精巧、实用家居产品的价格如此之低,尽可能多的人能够买得起他们。”

  
  5。我怎么能找出在宜家工作机会?亚博平台信誉怎么样
  如果你导出,专用,以客户服务为导向,感兴趣的工作作为一个团队的一部分,联系你附近的宜家商店可能的机会,或者访问“可用工作页面”。亚博平台信誉怎么样

  
  6。宜家的方法环境问题亚博平台信誉怎么样如何?
  我们正在努力创造一个更好的户外和室内环境。

2. Can I purchase IKEA products on the web?
Only a very few countries currently sell products online. In the future, the ambition is to roll out this e-commerce platform to additional countries.

3. What information is collected about me when I visit the site?
We do not require any information to obtain access to any part of our site, unless specifically stated. We may ask for specific information in order to provide a service to you, such as sending you a catalogue. Information requested may include name, title, company, address, e-mail address, and phone number.

We do anonymously track traffic patterns using cookies, in order to measure site performance and make improvements. Cookies are small pieces of information stored on your computer that are read by the browser. These cookies will be automatically deleted after you leave the site.

4. Can I find all IKEA products on this site?
This site features hundreds of IKEA products as a way of demonstrating the breadth and depth of our product range; however, this is only a small portion of IKEA’s complete product range. Each store carries a much larger selection. Be sure to visit your local IKEA store for a look at our full selection.

• 阅读更多

  1。我需要什么设置或软件在我的电脑查看宜家网站吗?亚博平台信誉怎么样
  宜家的网亚博平台信誉怎么样站与所有常用的浏览器,在PC和Mac平台。的最佳观赏,我们建议至少Netscape Navigator 4.0或IE 5.0和至少800 x600像素(flash插入可能高于4.0)。

  
  2。我可以在网上购买宜家产品吗?亚博平台信誉怎么样
  只有极少数国家目前网上销售产品。在未来,雄心是推出这向更多国家的电子商务平台。

  
  3所示。信息收集的有关我的,当我访问这个网站吗?
  我们不需要任何信息来获取访问我们网站的任何部分,除非特别声明。我们可能要求特定的信息来提供服务,如发送你一个目录。信息要求可能包括姓名、头衔、公司、地址、电子邮件地址和电话号码。

  我们做匿名轨道交通模式使用cookie,为了测量站点的性能,并做出改进。饼干小块的信息存储在您的计算机上阅读的浏览器。这些饼干你离开网站后将被自动删除。

  
  4所示。我能在这个网站找到所有宜家产品亚博平台信誉怎么样吗?
  这个网站功能数以百计的宜家产品的展示我们的产品范围的广度和深度亚博平台信誉怎么样;然而,这是宜家只有一小部分的完整的产品范围。亚博平台信誉怎么样每个商店有一个更大的选择。一定要去你当地的宜家商店看看,我们的选择。亚博平台信誉怎么样

At IKEA you can change your mind!

We make it easy for you. If you’ve changed your mind or you’re not satisfied with your purchase, simply return the item within 365 days for an exchange or refund. You can consult all the details about our return policy here.   

What is your return policy on delivery products?

Don’t worry!

We will come to your home and collect the unwanted items for returns. Just call the Contact Center to plan your preferred pickup date and we will come and collect any unopened products you would like to return.

How can I receive my refund for online purchases?

We make it easy!

We issue refunds through the same method of payment as the original payment (e.g. credit card purchases will be credited to the original credit card account) or through a refund card. The date of refund to your credit card may differ according to your Bank. (It may take from (1) business day to (3) weeks).

The product I have purchased has a defect or is damaged. What can I do?

IKEA to the rescue! You can take the item to your nearest store so our colleagues can help you or you can contact our Customer Service.

All our items are subjected to rigorous quality tests, if you think your product may have a defect, we won't play the Swedish game with it, take it to your nearest IKEA store so that our colleagues can assess it personally and give you a solution. Remember to bring the purchase receipt or invoice!

If the damage has been in the shipment, you must reflect on the delivery note any visible damage at the time of delivery. In case of non-visible damage or possible defects, please contact us as soon as possible.

What products that cannot be returned?

We are unable to offer refunds or exchanges for broken items or damaged items that were not by the manufacturer.·

\n
• Used bedding (i.e. bed linens, duvets, pillows and pillow-tops)·
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• Stuffed and upholstered products·
\n
• Cut metre fabrics
\n
• Made-to-measure items (i.e., custom countertops)
\n
• Products that have been modified, altered or washed
\n
• Plants and Flowers
\n
• Perishable consumer goods
\n
• As-Is products
\n
• IKEA gift cards
\n

Can I return a product at a different store to where I purchased?

No Problem!

You can return any item back to IKEA in any of the stores that is closest to you at your convenience.

Do IKEA products come with a guarantee?

We are confident in the quality of our products that many of them come with an extended guarantee. Click here to see a full list.

How long can you return an IKEA mattress for?

You may exchange your mattress once within 365 days if you don't love it, provided that it is not dirty, marked or damaged. Simply take your mattress back to the IKEA store with your receipt and we will help you find one that suits you better. Please note that initially, your new mattress can seem a bit too firm.

How do I exchange an IKEA mattress?

Simply bring your mattress and receipt to any IKEA store, and we’ll help you find a different one. If you had your mattress delivered via our Home Delivery Service the collection and delivery of the replacement mattress will be free-of-charge.

• 阅读更多

  你的退货政策是什么?

  在宜家亚博平台信誉怎么样,你可以改变你的想法!

  我们方便你。如果你改变了你的想法或你不满意你的购买,仅仅返回项目在365天内的交换或退款。你可以咨询所有的细节我们的退货政策在这里。

  你的交付产品的退货政策是什么?

  别担心!

  我们将来到你的家和收集的不必要的物品返回。就叫呼叫中心计划你喜欢皮卡日期和我们会和收集任何未开封的产品你想要回报。

  网上购物我怎么收到我的退款吗?

  我们很容易!

  我们付款问题退款通过相同的方法与原始付款(如信用卡购买将归功于原信用卡账户)或通过退卡。退款到你的信用卡的日期根据你的银行可能有所不同。(可能需要从(1)营业日(3)周)。

  产品我购买了有缺陷或损坏。我能做什么?

  亚博平台信誉怎么样宜家救援!你可以把物品到最近的商店我们的同事可以帮助你或者你可以联络我们的客户服务。

  我们所有的项目都受到严格的质量测试,如果你认为你的产品有缺陷,我们不会瑞典游戏,把它离你最近的宜家商店,这样我们的同事可以评估个人和给你一个解决方案。亚博平台信誉怎么样记得带购买收据或发票!

  如果损害已经装运,你必须反映在交货时间交货通知任何可见的损伤。无形的损害或可能的缺陷,请联系我们尽快。

  不能返回的产品是什么?

  我们不能提供退款或交换破碎的物品或损坏物品而不是制造商。·

  • 使用床上用品(床上用品、羽绒被、枕头和抱枕)·
  • 塞·和软垫产品
  • 切米面料
  • 定制项目(即。、自定义工作台面)
  • 产品已经修改,改变或清洗
  • 植物和花
  • 易腐烂的消费品
  • 原有的产品
  • 亚博平台信誉怎么样宜家购物卡

  我可以返回一个产品在不同的商店我买了吗?

  没问题!

  你可以返回任何物品回到宜家的商店是最接近你在你方便的时候。亚博平台信誉怎么样

  宜家产亚博平台信誉怎么样品有保证吗?

  我们有信心我们的产品质量,他们中的许多人有一个扩展的保证。点击这里看到一个完整的列表。

  你能返回一个宜家床垫多久?亚博平台信誉怎么样

  你可以交换你的床垫一旦365天内如果你不喜欢它,只要它不是脏,或损坏。只是带你回到宜家床垫商店你的收据,我们将帮助你找到一个更适合你。亚博平台信誉怎么样请注意,最初,你的新床垫似乎有点太公司。

  我怎么交换一个宜家床垫?亚博平台信誉怎么样

  只是把你的床垫,收到任何宜家商店,我们会帮助你找到另一个。亚博平台信誉怎么样如果你有你的床垫通过我们的送货上门服务的收集和交付更换床垫将免费。