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跟踪和管理您的订单

管理你的订单

检查您的订单的状态在我们的自助服务门户。你的订单号方便以及电子邮件或电话号码你订单时使用。如果你使用宜家家人凭证当让你购买,亚博平台信誉怎么样你也可以看到你所有的订单。

  • 跟踪网上订单,跟踪一个在线订单和交付的状态。
  • 订单细节,如物品购买,购买时间,交货信息,估计到达交货等。
  • 请求组装服务——为合格产品。
  • 下载商店订单的收据。
  • 取消订单,只有可能在订单和包装。
  • 重新安排交货。

理解你的订单状态

所以你从宜家订购(谢谢!)亚博平台信誉怎么样接下来会发生什么?这里有一个入门的阶段,您的订单将通过之前你收到它。

准备订单

我们已经收到您的订单,并将尽快处理它。你仍然可以取消一个订单,改变交货日期。

选择订单

您的订单正在处理和完成。太晚了,取消订单,但是如果你改变了你的想法返回任何不必要的物品(你收到之后)。这是我们的退货政策。

准备交货

您的订单已经准备好了,发送给你。你仍然可以订单附加服务你的订单在这一点上。

对其方式

您的订单已从我们的调度员和正在发送你。

交付

您的订单已成功交付。

常见问题

The Click & Collect service is available at all IKEA store locations, excluding our Planning Studios. Once everything has been added to your online shopping cart, select Click & Collect at check-out to find a participating IKEA store near you. 

\n","type":"text","isGlobal":true}],"id":"202582d0-a381-11eb-9849-ff5bcfedf2d8","isGlobal":true,"name":""},{"type":"accordion-item","title":"Why can’t I place a Click & Collect order?","caption":"","content":[{"id":"4678c280-a381-11eb-9849-ff5bcfedf2d8","text":"\n

Our stores have a limited number of slots per day for this service due to high demand. Once this limit is reached, you'll receive a \"maximum order capacity\" warning in checkout.

\n

Regarding stock, our system allows a specific quantity of an item to be sold in one day. Once we reach this capacity or if there is limited stock available, the item will appear as out of stock during checkout.

\n","type":"text","isGlobal":true}],"id":"3f2c7940-a381-11eb-9849-ff5bcfedf2d8","isGlobal":true,"name":""},{"type":"accordion-item","title":"Why are certain products out of stock?","caption":"","content":[{"id":"4d769da0-a381-11eb-9849-ff5bcfedf2d8","text":"\n

Some of our items may not be available due to unprecedented popularity.

\n

At IKEA, we make every effort to maintain the availability of items shown in the catalogue, but due to unprecedented popularity, some products may not always be available. Generally, IKEA can estimate when a product should be back in stock. The best way you can check for stock availability is on the product information page online, so you can make sure that items are available before you visit.

\n","type":"text","isGlobal":true}],"id":"48bbada0-a381-11eb-9849-ff5bcfedf2d8","isGlobal":true,"name":""},{"type":"accordion-item","title":"I have picked up the wrong item. What do I do?","caption":"","content":[{"id":"56610680-a381-11eb-9849-ff5bcfedf2d8","text":"\n

It is easiest to return to any of our stores with your receipt and item, and we will be happy to return it and find the item you are looking for!

\n

We're sorry to hear this. The quickest and easiest way to resolve this would be to return to the store with your receipt and the item. As long as it was purchased within 365 days of returning, our generous returns policy will have you covered, and we'll be more than happy to help you out in buying the item right for you in store!

\n","type":"text","isGlobal":true}],"id":"530139b0-a381-11eb-9849-ff5bcfedf2d8","isGlobal":true,"name":""}]}}">

  • 点击和收集所有宜家服务是可用的存储位置,不包括我们的策划工作室。亚博平台信誉怎么样一旦一切都添加到您的在线购物车,选择点击&收集在退房在你的附近寻找参与宜家商店。亚博平台信誉怎么样

  • 我们的商店有一个有限数量的插槽每天为这个服务由于高需求。一旦达到这个极限,你就会收到一个“最大订单能力”警告在结帐。

    关于库存,我们的系统允许将一个条目的具体数量在一天内售出。一旦我们达到这种能力或有限如果有股票,商品结账期间会出现脱销。

  • 我们的一些项目由于前所未有的流行可能不可用。

    在宜家亚博平台信誉怎么样,我们尽一切努力来维护项目目录中显示的可用性,但由于前所未有的流行,一些产品可能并不总是可用的。一般来说,宜家可以预测亚博平台信誉怎么样当一个产品在股票。最好的方法你可以检查库存产品信息页面上的可用性是在网上,所以你可以确保物品可用之前您的访问。

  • 它是简单的回到我们的商店收据和项目,我们将很乐意归还和找到你正在寻找的东西!

    我们很抱歉听到这个。最快的和最容易的方法来解决这个问题将是回到商店收据和项目。只要购买了365天内返回,我们慷慨的回报政策将覆盖你,我们会非常乐意帮助你在商店购买的项目适合你!